Short answers for everyday transport situations: luggage, companion animals, basic needs,
ticket checks, safety, stations, sensory needs and vulnerable travellers.
Luggage: can I travel with suitcases or bags?
Usually yes, but keep luggage close, do not block doors, aisles or priority areas, and check the relevant operator rules for oversized items. In stations and crowded vehicles, keep documents, phone and wallet secured on the body rather than in an outer pocket or an open bag.
Companion animals, pets and assistance dogs
Rules can differ by operator, city, vehicle type and ticket system. Before travelling, check the official operator conditions for pets, carriers, muzzles, leashes, fares and assistance dogs.
Strollers, wheelchairs, mobility aids and bicycles
Use marked doors and priority spaces when available. For wheelchairs, reduced mobility, bicycles, strollers or larger equipment, check accessibility information before travel, especially for older stations, regional services and replacement buses.
Sports equipment, skis, bicycles and bulky items
Check the operator rules before travelling with skis, bicycles, scooters, large backpacks, musical instruments or other bulky equipment. Keep items controlled and away from doors, priority spaces and emergency passages.
Travelling with children
Prepare the route before entering the station or vehicle. Keep children away from platform edges, doors and gaps. Save tickets and destination names offline, agree on a meeting point, and plan for fatigue, snacks, toilets and delays.
Taxi, rideshare and airport pick-ups
Use official airport, station or app-based pick-up points where possible. Check the destination and approximate price before departure, confirm the vehicle and driver in the app when using rideshare, and avoid accepting random offers from unofficial drivers.
WC, water and basic needs
Plan basic needs before long journeys or transfers. Look for station toilets, staffed information points, cafés, shops, pharmacies or safe waiting areas. Carry water when practical, especially with children, older travellers, medication, heat or delays.
Accident, incident or risk alert
Move away from immediate danger, stay visible, follow official staff instructions, and do not crowd the incident area. For urgent danger, injury, fire, violence or serious medical concern, call the appropriate emergency number and give the location clearly.
Aggressive, intoxicated, disoriented or closely watched persons
Do not argue, film closely, mock, challenge or physically intervene. Increase distance, move to a staffed or better-lit area, alert transport staff, security or police, and protect children or vulnerable travellers first.
Pickpockets and personal safety
Use normal big-city caution in busy stations, crowded trams, metro areas, tourist routes and platforms. Keep documents, phone and wallet secured; avoid leaving bags open or unattended; and step aside before checking maps, tickets or messages.
Autism, dementia, sensory overload or cognitive fatigue
Plan quieter routes and transfer points when possible. Save screenshots of tickets, platform numbers and destination names. Travel outside peak hours when practical, keep one clear meeting point, and use simple written instructions for companions, carers or family members.
Personal privacy: adults, children and identifiable people
Respect image rights and private situations. Avoid photographing or publishing identifiable
children, vulnerable people, medical situations, conflict, distress, disability, ticket checks
or private moments without clear consent and a valid reason.
Ticket checks and inspections
Keep your ticket, pass or app ready until the trip is fully finished. If inspected, stay calm and show the ticket clearly. For uncertainty, ask the official operator or station information point rather than relying on random advice from strangers.
Lost property, lost person or sudden confusion
Move to a safe visible place, look for official staff, information desks or emergency points, and call the appropriate emergency number if someone is at risk. For children, older people, dementia, disorientation or medical concerns, treat the situation early rather than waiting.